(2) Subletting or re-letting the holiday apartment provided, as well as using it for purposes other than residential purposes, requires our prior written consent.

(3) The guest's terms and conditions shall only apply if these have been previously agreed. Deviations from these conditions are only effective if we have expressly confirmed this in writing.

a) The term “Chesa Coronella”, “we”, “us” or “our” refers to Chesa Coronella, a privately held apartement available for short term rent. Represented by Mr. Maximilian Freundorfer (correspondence address: Schellingstr, 75, 80799 Munich, Germany). 

b) The term “Chesa Coronella” refers to our website www.coronella.ch .

c) The term “Services” refers to all services provided by Chesa Coronella from time to time, including, but not limited to, receiving booking information through our booking and payment system, managing reservations and payments, and responding to customer inquiries through our reservation system and managing content on third-party channels through our Channel Manager.

d) The term “Customer” refers to either: a) the person who registers for a customer account in their own name; or b) the organization for which the person registers for a customer account in the name of an organization.

e) The term “customer account” refers to the account that the customer creates at www.coronella.ch to access and use the services.

f) The term “property” refers to any form of accommodation, building, houseboat, apartment, room, block of flats, house or other dwelling or rental space that is displayed by the customer or a third-party channel and offered for rent via the services.

g) The term “content” means text, graphics, images, music, software, audio, video, information or any other form of data.

h) The term “customer content” refers to content provided by the customer as part of using the services, including but not limited to other information.

All booking requests must be made via our website www.coronella.ch, by email to booking@coronella.ch or by telephone to +41 81 854 05 55. Any requests made via any other method, such as social media channels, will not be considered.

If we can offer you the holiday apartment during your desired period, we will send you a written confirmation and the invoice by email or by post. Your booking is legally binding upon receipt of the booking confirmation and after the deposit has been paid (see § 3 Payment terms).

Your booking is valid upon receipt of the deposit. The deposit of 30% of the rental contract is due within three weeks prior to your arrival. After the deposit has been paid, the balance is due before arrival. If the payment deadlines are not met, Chesa Coronella can withdraw from the contract. Non-payment is considered a withdrawal and entitles the company to re-let the property.

Additional costs for water, energy, parking, and waste will not be charged.

On the day of arrival, the apartment will be available from 15:00 o'clock. The guest will receive the information about the key handover two days before arrival by phone or e-mail. Claims for damages cannot be asserted if, in exceptional cases, the holiday apartment cannot be occupied punctually at 15:00 o'clock.

On the day of departure, the apartment must be vacated by 11:00 o'clock in the morning. If the guest wishes to have a late departure, this should be discussed with us in advance. A late departure without prior agreement will be charged.

If the guest does not arrive by 15:00 on the day of arrival, the contract is considered canceled after a period of 48 hours without notification to Chesa Coronella. Chesa Coronella or our representative can then freely dispose of the property. There will be no (partial) refund of the rent due to an early departure.

The apartment must be swept clean on the day of departure. The dishes, glasses, etc. must be cleaned and put away, the trash cans emptied and the refrigerator cleared. If the apartment is not left as requested, you may be charged for this.

We provide the holiday apartment in a clean and tidy condition with a complete inventory. If you notice any defects during your stay, the guest is obliged to inform Chesa Coronella immediately. The guest is liable for any damage they cause to the rented property and its contents, e.g. broken crockery, damage to the floor or furniture. This also includes the costs for lost keys.

The inventory is to be treated gently and with care and is intended only for use in the holiday apartments. It is not allowed to change the position of furniture and fittings, especially beds. The guest is also liable for the actions of fellow travelers. Damages caused by force majeure are excluded from this. In the event of use of the holiday apartment in breach of the contract, such as subletting, overcrowding, disturbance of the peace, etc., the contract can be terminated without notice and the guest must therefore leave the holiday apartment. The rent already paid remains with Chesa Coronella.

Pets of any kind are only allowed in the holiday apartment with the prior written consent of the provider. An appropriate surcharge of 50 CHF to 150 CHF will be charged for accommodating animals. If animals are accommodated without the prior consent of the provider, the provider may charge a cleaning fee of up to 250 CHF.

The holiday apartment may only be used by the persons listed in the booking. Should the apartment be used by more people than agreed, a separate fee of 100 CHF per night is to be paid for them. In this case, Chesa Coronella also has the right to terminate the contract without notice.

Subletting and transferring the apartment to third parties is not allowed. The guest declares that he/she agrees to the general terms and conditions and the house rules of the vacation apartments. The declaration of consent is given with the payment.

In the event of a breach of the terms and conditions or the house rules, Chesa Coronella is entitled to terminate the tenancy immediately and without notice. There is no legal claim to a refund of the rent or compensation.

In the event of cancellation, the guest is obliged to pay a portion of the agreed price as compensation. Cancellation must be made in writing. The amount of compensation is based on the time remaining until the day of arrival and is calculated as follows:

up to 21 days before the day of arrival 0 % of the agreed price

up to 7 days before the day of arrival 30 % of the agreed price

up to 3 days] before the day of arrival 75% of the agreed price

1 day before the day of arrival or no-show 100 % of the agreed price

In the event of a cancellation on our part, due to force majeure or other unforeseen circumstances (such as an accident or illness of the hosts) or other circumstances beyond our control that make fulfillment impossible, liability is limited to a refund of costs. In the event of justified cancellation, the customer is not entitled to compensation – liability for travel and hotel costs is not accepted.

Chesa Coronella may withdraw from the contract at any time after the start of the rental period without notice.

§ 10 Liability of the landlord

Chesa Coronella is liable for the proper provision of the rental property. Liability for possible failures or disruptions in water or electricity supply, as well as events and consequences of force majeure, are hereby excluded.

Chesa Coronella maintains internet access via WLAN in its vacation rental. It allows the guest to share the WLAN access to the internet for the duration of their stay in the vacation rental. The tenant does not have the right to allow third parties to use the WLAN.

Chesa Coronella does not guarantee the actual availability, suitability or reliability of the internet access for any purpose. It is entitled at any time to allow further users to use the WLAN in whole, in part or from time to time and to restrict or exclude the tenant's access in whole, in part or from time to time if the connection is or has been used in an abusive manner, insofar as Chesa Coronella must fear a claim for this and cannot prevent this with the usual and reasonable effort in a reasonable time. In particular, Chesa Coronella reserves the right to block access to certain pages or services via the Wi-Fi at any time at its reasonable discretion (e.g. pages that glorify violence, are pornographic or charge a fee).

The use of the Wi-Fi is subject to access security. Under no circumstances may the access data (login and password) be passed on to third parties. If the guest wishes to grant third parties access to the Internet via the Wi-Fi, this is subject to our prior written consent and the third party's documented acceptance of the provisions of this usage agreement by means of a signature and full identification. The guest is obliged to keep their access data secret. Chesa Coronella has the right to change access codes at any time.

The guest is advised that the Wi-Fi only provides access to the internet; virus protection and a firewall are not available. Data traffic generated using the Wi-Fi connection is not encrypted. It is therefore possible that third parties may be able to view the data. Chesa Coronella expressly points out that there is a risk that malware (e.g. viruses, Trojans, worms, etc.) may be transferred to the end device when using the Wi-Fi connection. The guest uses the Wi-Fi connection at his or her own risk. We do not assume any liability for damage to the tenant's digital media resulting from the use of the internet access, unless the damage was caused by us and/or our agents intentionally or through gross negligence.

(1) The guest is obliged to comply with the house rules. Night-time peace applies from 22:00 o'clock to 08:00 o'clock. To avoid disturbance, TV and audio equipment should be set to room volume.

(2) For the duration of the vacation rental, the guest is obliged to keep windows (except tilted) and doors closed when leaving the vacation rental.

(3) There is a general ban on smoking in the holiday apartment. In the event of non-compliance, you may be charged a cleaning fee of up to 500 CHF. Smoking is only allowed on balconies and terraces.

(4) Our in-house parking lot offers one car parking space. Further vehicles can be parked on the public street.

(5) The installation and/or attachment of materials for decoration or similar is not allowed in the holiday apartment. The guest is solely liable for any decorations or similar that are nevertheless installed and/or attached. The guest is also obliged to pay compensation for any damage caused by the installation and/or attachment of decorations or similar.

(7) Chesa Coronella has the right to access the vacation rental at any time, especially in the event of imminent danger. When exercising the right of access, appropriate consideration must be given to the guest's legitimate concerns. We will inform the guest in advance of the exercise of the right of access, unless this is unreasonable or impossible for him or her under the circumstances of the individual case.

The Distric Court of Maloja (Plazza da Scoula 16, 7500 St. Moritz) shall have jurisdiction over any disputes arising from the contractual relationship.

§14 Severability clause
Should any individual provisions of this contract be or become invalid or unenforceable, the validity of the remaining provisions hereof shall not be affected. The invalid or unenforceable provision shall automatically (without further negotiations by the parties) be replaced by a valid and enforceable provision whose effects come as close as possible to the economic purpose of the invalid or unenforceable provision.